Payment-review terms · professional approval required
These terms describe the intended service model for payment-provider review. They must be approved by qualified Hong Kong counsel before any live customer order or payment is accepted.
Customers submit sourcing and goods purchase orders directly to the platform. The platform provides AI-assisted China product sourcing, entrusted purchasing and China domestic delivery. It is not a marketplace; 1688 sellers are upstream suppliers, and the platform does not collect or split funds on their behalf.
HK NTE SUPPLY CHAIN LIMITED, trading as Fareniv, is the intended customer-facing order and payment recipient. Fareniv is responsible for order support, platform purchasing errors, cancellations, refunds and disputes under the applicable order terms; customers are not redirected to an upstream seller for payment support.
A sourcing report, a goods purchase order between the customer and Fareniv, and any selected international shipping order are separate contracts, payments, refunds and evidence records. The goods payment excludes international shipping; buying one service never creates stored value for another.
Customers must provide lawful product requests, accurate specifications, valid delivery and customs information and timely confirmations. Prohibited, infringing or uncertain requests may be refused.
Supplier price, MOQ, stock and freight can change. A material change pauses the relevant order for review. Reference values shown in a report are not a final purchasing or shipping quote.
Basic service checks the confirmed link, SKU, quantity and obvious package condition. It is not a performance guarantee. Deeper inspection must be separately selected and scoped.
Refunds follow the order type and actual progress. Mandatory consumer rights and non-excludable liability cannot be waived. Governing law, dispute venue and liability limits remain subject to legal review.