Clear answers before any order
The essentials of the service model, separated payments and controlled purchasing workflow.
No. Customers place sourcing and product purchase orders directly with the platform. We are an AI-assisted sourcing and entrusted purchasing service; 1688 sellers are upstream suppliers, and we do not collect or split customer money for them. Platform international shipping, if chosen, is a separate order.
No. The report is an independent digital service. A later purchase order is priced and paid separately, and report payment cannot be reused for goods.
Yes. A paid report is intended to show the public 1688 offer link and public supplier name, while private contact or account information stays hidden.
No. Report prices are timestamped references. The exact offer, SKU, price, MOQ and availability are rechecked before purchase.
The intended target is within five business days after complete requirements and confirmed payment, with a target of 3–5 qualified candidates.
No. It is optional and separately ordered after warehouse measurement. Version one is non-DDP by default.
No. AI and software assist with identification and preparation, but the final 1688 order and payment require administrator confirmation.
No. Every checkout element is a demonstration and cannot process a transaction.