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Default-deny safety policy

If the risk is unclear, the request stops.

Prohibited goods are rejected. Uncertain goods remain closed until a qualified person confirms that the product and route are acceptable.

Not accepted in version one

We do not source or purchase regulated, sensitive, infringing or operationally complex goods.

  • Counterfeit, branded or suspected infringing goods
  • Food, medicine, supplements, cosmetics and medical items
  • Weapons, tobacco, e-cigarettes and dangerous goods
  • Liquids, powders, batteries and high-value electronics
  • Used goods, bulk machinery and customised products

Why the list is conservative

Product legality, carrier rules and import rules differ by destination. A search result does not prove that an item can legally be sold, exported or imported.

Manual review is not approval

A request marked uncertain cannot proceed to quotation or purchase until evidence supports a safe decision.